FAQ – Frequently asked questions



  • Randers Fjord Event 2017
  • I would like to participate in the Event

    Wonderfull... visit the official GC side and create a "Will Attend" log. After that you buy your tickets in our webshop.

  • I need information on...

    You will find information about Randers Fjord Event 2017 on:

  • WiFi at the Eventlocation
  • Geocoin and Merchandise
  • Will there be a Geocoin for Randers Fjord Event 2017?

    Yes, there will be a Geocoin for the 2017 Mega Event in Randers.

  • Accommodation
  • Accommodation in Randers

    If you are looking for accommodation in and around Randers, We recommend looking at the VisitRanders website: http://www.visitranders.dk/ln-int/randers/accommodation/accommodation

    Sponsors and special deals will be announced at our usual information channels.

  • Parking in Randers
  • Where Can I Park my car in Randers

    For a map of parking facilities in Randers, have a look at:
    https://randerscity.dk/parkering/

    The POI and City Survival Guide  gives you additional information and provides a POI Gpx-file for your GPS

  • Parking in Denmark

    Parking Disc

    A parking disc must be used at places where it is signposted that parking is time limited and no ticket machine is placed. There must only be one parking disc and this must be clearly displayed in the windshield. The parking disc must have a pointer which must be set at the time of the start of the parking.

    Parking on streets and in car parks

    Parking restrictions apply in most towns and cities in Denmark. Parking regulations are clearly indicated. In areas with free parking time restrictions are always indicated on signs where hours written in black or white refer to workdays, hours in brackets refer to Saturday and hours in red refer to Sunday and holidays.

    • Private car parks have their own parking rules and fees.
    • Stopping is only allowed in the right side of the street and is prohibited on main roads and motorways.
    • It is not permitted to park in a junction within 10 metres from the closest corner of the crosscutting lane or bicycle path. The 10-metre-rule applies to all junctions.
    • Parking is prohibited on cycle paths and pedestrian crossings.
    • Parking is prohibited at bus stops where the kerb is painted yellow or within 12 metres of a bus stop sign

    Parking tickets

    Unlawfully parked vehicles can result in a ticket.

  • Webshop
  • Where can I buy/order...

    You can find our webshop at:

    http://shop.randersfjordevent.dk

  • I do not want to register as a user in your webshop.

    In order to buy tickets for the Randers Fjord Event 2017, it is required that you register as a customer in our webshop.
    Without this registration, it is not possible to issue a valid ticket.

  • How do I pay for my order?

    We accept card payments with MasterCard and Visa. Additionally, we also receive MobilePay and payment through PayPal.

    When ready to pay with creditcard, you will be asked to enter your card number, expiration date and security code.

    Using MobilePay you will be asked to enter your mobile number and you will receive a payment request directly in MobilePay app.

    PayPal payments are made directly from PayPal with their payment interface.

    You will receive an order confirmation e-mail when your order is registered. The amount is reserved and will not be deducted from your account before the order is processed by shop.randersfjordevent.dk

  • When are you withdrawing the money from my account?

    The payment for your order is withdrawn from your account when your order is processed and completed.

  • Is paying at shop.randersfjordevent.dk secure?

    Yes it is! We work with secure Danish and international handlers in e-commerce and online payment systems.

  • Can I pay using bank transfer on shop.randersfjordevent.dk?

    No, it is not possible to pay using bank transfer on shop.randersfjordevent.dk.

  • Shipment

    Items purchased at shop.randersfjordevent.dk WILL NOT be shipped!
    Tickets are sent by email and can also be downloaded by logging into your account at shop.randersfjordevent.dk
    Physical goods (Geocoin etc.) will be delivered at the event in Randers.

  • Miscellaneous
  • Dogs

    Dogs are allowed on the event area but a leash must be used.

    Dog owners are obligued to pick up any droppings immediately.